Policies & Information

CARE & INFORMATION
All acrylic clips are handmade in a smoke-free environment.
Slight variations in size may occur.
Treat clips gently, storing flat.
Care Instructions: Wipe clean with warm water. Avoid soaps and abrasives, do not machine wash.

WARNING
All products should be worn with adult supervision, could cause chocking hazard.

CUSTOM ORDERS
If you would like a custom order, please email, or message us on one of our social media accounts. Please be aware that we do not accept discounts on custom orders.

SHIPPING
Items are shipped USPS First Class. All items are shipped within 3-5 business days after purchase. Once it leaves Shimmer and Spark location, we are not responsible for packages, lost, damaged, or stolen once the package has been turned over to USPS. The customer is responsible for making sure we have the correct address. Shimmer and Spark will ship to the address provided at checkout and is NOT responsible for packages shipping to an incorrect address.

Need to add something to your order and want to combine shipping? No problem! Please place an additional order and a $1.50 processing charge will be assessed for combining orders and will be taken out of your shipping refund.

REFUNDS
Once an order has been returned to us, you do have to pay to ship it back, we can refund your order in full. We accept returns within 7 days of original shipping date.

SOCIAL MEDIA
Join our Facebook VIP group - Shimmer & Spark VIP for sales, giveaways and special sneak peeks at new products.
Follow us on Instagram @shimmerandspark and use #shimmerandsparkshop to be featured on our page.